GTW has been servicing the book industry since 1964, and are experts at shipping direct to consumers, small stores as well as handling the requirements of the large national chains. Our objective is to offer our clients exceptional service from the time the shipment is cleared, until it arrives at its final destination. And for reverse logistics, our returns processing solutions are equally comprehensive and customizable.

As part of our continuing commitment to meet and exceed our clients expectations and specific business requirements, each client is assigned a key account manager - part of our staff of experienced professionals - who serves as that clients main contact. This ensures that your client service representative is familiar with your products, as well as any special handling requirements you may have.

We fully realize that our clients apply much effort to establish their business in the Canadian marketplace and GTW's unique flexible business model allows them to keep their branded identity. Our clients are treated as if it were a separate business, ensuring confidentiality and excellent service.If they choose our full service fulfillment option, all invoices and packing slips are issued under the publisher's name and the monies collected go directly into their bank account. Our clients can also have exclusive phone and fax lines - including toll free numbers - set up so that the transition is seamless and the publisher's customers are greeted as they would greet them.

In GTW's freight forwarding model the client's distribution center will pick/pack and ship the orders to a GTW who will act act their Canadian Freight forwarder. GTW has the proven ability to not only meet, but exceed your requirements for receiving, timely turnaround, low freight costs and shipment track-ability.

We also own and operate an affiliated company, Elliott Custom Brokers & Storage Limited, that has provided services as a Licensed Custom Broker with Canada wide clearance since 1958.

In summary, we are the Canadian business that will provide publishers with the customized flexible personal service needed to complete your Canadian Business model.